FAQ
What type of services do you offer?
- Air Freight
- Road Freight
- Door to Door
- Outsource
- Clearing and Forwarding
- Sea Freight (Full/Loose)
- RORO
- Order and Collect
- Airport to Airport
- Within Europe Delivery
What is your coverage area?
Our shipments area mainly from UK to East Africa. We also have shipments from USA, Canada, Dubai, Ghana, Nigeria, Italy, India, South Africa, Vietnam, Australia, New Zealand, mostly when we have collected enough cargo. We can also arrange shipments worldwide depending on nature of goods and volume/ weight.
What is the minimum weight per shipment?
Depending on a country a cargo is coming from, a minimum weight can be below 1KG up to 300KGs.
How long does it take for cargo to arrive?
For UK shipments takes approximately 7 Days after we receive the cargo in UK office. For other countries depends on how much cargo we have at the time.
What are your payment methods?
We accept bank transfers, Paypal and Mobile money-Mpesa.
What are your rates by air?
Rates may change time to time, but we charge an a minimum of £7 per KG up to £2o per Consignment.
What is volume weight?
Volume weight also called dimensional weight is used when the size of the parcel is higher than the dead weight. Sometimes you may be charged per volume of your parcel because of the space the package occupies as it may cost more the actual weight of the package. Actual weight and volume weight are compared, then you will be charged according to whichever is greater.
Volume weight is calculated as follows: Height X Length X Width/ 6000
How long does it take for air cargo to arrive?
For UK shipments takes approximately 7 Days after we receive the cargo in UK office. For other countries depends on how much cargo we have at the time.
Which countries can you outsource?
We mainly outsource products from United Kingdom and USA but depending with the type of product we can also outsource all over Europe if product is not found in the mentioned Countries.
Do you have any charges for outsourcing?
We do not charge any fee for outsourcing but if your outsourced product/s has been found and needs to be collected then we will charge you collection fee.